Between Wednesday 6 December 2023 to Friday 5 January 2024, the Web Team will be prioritising urgent matters only. All other tasks will be triaged from Monday 8 January 2024.

We wish you all a safe and happy break!

Web Support guides

Need more information on web publishing? Take a look at the web publishers information site

Important web publishing guides and information

Getting started in Matrix 6
Ready to jump into publishing in Matrix 6 but not sure where to start? Here are a few helpful tips from the web team.
Uploading files
Uploading files to use in squiz.
Content Containers
How to use content containers.
Styling content
Some helpful guides on styling content.
Adding an image
How to add an image to a standard page.
Image sizes for Squiz
Images sizes to use for different components in squiz.
Approvals and workflow
How approvals and workflow work on the website.
Writing for the web
How to write best practice web content.
How do I complete web training?
Sign up to become a publisher.
SEO and Analytics
What is SEO and how to achieve it.
Web support
More information on how the web team supports the publishing community.
Web team Service Level Agreement
How the web team process and action your web support requests.

Web Support Hours: 9:00am to 4:00pm, Monday to Friday.